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Customer Charter

This charter tells you the standard of service you can expect from eurodiet™ and what to do if you are unhappy with the service you received. It also tells you about your responsibilities as a eurodiet™ customer.

If you have any comments about this service charter then please email us at info@eurodietuk.com or contact us on 0870 990 8 911 and ask for our customer services manager.

About eurodiet™

eurodiet™ is a weight management programme that is comprised of 4 unique Phases. Our job is to assist you with a managed diet plan in which you will change your diet, shape and health forever. We also work with government and private agencies to ensure we are at the top of the industry and implement any new policies and procedures.

With over 50 professional staff and a state of the art call centre and weight management clinic, we pride ourselves on professional development and supporting and training our staff. We also have a state of the art website facility which you can access our online services from any computer with internet access, or at our clinical facility in the West End of London.

CEO Statement

We know you value good customer service. Our aim is to give you the best service we can. This service charter tells you what you can expect from us, what you need to know about your responsibilities and how to let us know if we are doing well or could do better. We wish you well in your diet plan and remind you that we are on hand for you when you need us.

Anthony Lyons & Daniel Gold
Directors
eurodiet™ Retail UK Ltd